Privacy Policy

Introduction

At Tooling Hero, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our tool management platform and services.

Information We Collect

Personal Information

• Name, email address, and contact information
• Company name and job title
• Account credentials and authentication data
• Billing and payment information

Tool and Usage Data

• Tool definitions, specifications, and metadata
• Location and tracking information for tools
• Usage patterns and analytics data
• File uploads and imports

Technical Information

• Device information and browser type
• IP address and location data
• Cookies and similar tracking technologies
• Log files and error reports

How We Use Your Information

• Provide and maintain our tool management services
• Process payments and manage subscriptions
• Send important updates and security notifications
• Improve our platform and develop new features
• Provide customer support and technical assistance
• Comply with legal obligations and prevent fraud

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• With service providers who assist in our operations
• To comply with legal requirements or court orders
• To protect our rights and prevent fraud
• In connection with a business transfer or merger

Data Security

We implement industry-standard security measures to protect your information:

• Encryption in transit and at rest
• Regular security audits and penetration testing
• Access controls and authentication protocols
• Secure cloud infrastructure with Firebase and Google Cloud
• Regular backups and disaster recovery procedures

Your Rights

You have the following rights regarding your personal information:

• Access and review your personal data
• Correct inaccurate or incomplete information
• Delete your account and associated data
• Export your data in a portable format
• Opt-out of marketing communications
• Request restrictions on data processing

Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

• Essential cookies for platform functionality
• Analytics cookies to understand usage patterns
• Preference cookies to remember your settings
• Security cookies to protect against fraud

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Account data is typically retained for 7 years after account closure for compliance purposes, unless you request earlier deletion.

International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our platform. Your continued use of our services after changes become effective constitutes acceptance of the updated policy.