Terms of Service

Agreement to Terms

By accessing and using Tooling Hero's tool management platform and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

Description of Service

Tooling Hero provides a comprehensive tool management platform that includes:

• AI-powered tool definition generation (DANG)
• Digital asset repository and navigation (DARN)
• Process layout and asset navigation (PLAN)
• IoT integration and tracking capabilities
• Industry-specific suite configurations
• Mobile and web applications

User Accounts and Registration

To use our services, you must:

• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Be at least 18 years old or have parental consent
• Use the service only for lawful business purposes
• Notify us immediately of any unauthorized access

Acceptable Use Policy

You agree not to use our services to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit malicious code or attempt to breach security
• Interfere with the proper functioning of our services
• Use automated systems to access our platform without permission
• Share account credentials with unauthorized users

Subscription and Billing

Payment Terms

• Subscriptions are billed in advance on a monthly or annual basis
• All fees are non-refundable except as required by law
• Price changes will be communicated 30 days in advance
• Failed payments may result in service suspension

Cancellation

• You may cancel your subscription at any time
• Service continues until the end of your billing period
• Data export is available for 30 days after cancellation
• We may terminate accounts for terms violations

Data and Privacy

Your data rights and our privacy practices are detailed in our Privacy Policy. Key points:

• You retain ownership of your tool data and content
• We use your data only to provide and improve our services
• You grant us necessary rights to process and store your data
• We implement industry-standard security measures
• You can export or delete your data at any time

Intellectual Property

Our Rights

Tooling Hero and its associated trademarks, logos, and technology are our property. You may not copy, modify, or distribute our software without permission.

Your Rights

You retain all rights to your tool data, specifications, and content. You grant us a license to use this data solely for providing our services to you.

Service Availability

We strive to maintain high service availability, but we cannot guarantee uninterrupted access:

• Scheduled maintenance will be announced in advance
• We target 99.9% uptime but cannot guarantee it
• Service interruptions may occur due to technical issues
• We will work promptly to resolve any outages

Limitation of Liability

To the maximum extent permitted by law:

• Our liability is limited to the amount you paid in the last 12 months
• We are not liable for indirect, incidental, or consequential damages
• You use our services at your own risk
• We do not warrant that our services will meet all your requirements

Indemnification

You agree to indemnify and hold harmless Tooling Hero from any claims, damages, or expenses arising from your use of our services, violation of these terms, or infringement of any third-party rights.

Dispute Resolution

For any disputes arising from these terms:

• We encourage informal resolution through direct communication
• Formal disputes will be resolved through binding arbitration
• These terms are governed by [State/Country] law
• Any legal proceedings must be brought in [Jurisdiction]

Changes to Terms

We may modify these terms at any time. Material changes will be communicated via email or platform notification at least 30 days before taking effect. Continued use of our services after changes become effective constitutes acceptance of the new terms.